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630.325.2700 ..| 800.248.5391..
 
Business Two-Way Radios
  CLP Series - UHF
 
 
 
 
 
 
   
 
Industrial Cordless Phone with
Built-in Two-Way Radio
 
   
 
Discontinued Business Two-Way Radios
 
  XTN Series
   
 
Business Two-Way Radio Accessories
  CLP Series Accessories
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
Wireless Callboxes
  Outdoor UHF or VHF
   
  Recreational FRS-GMRS
  Recreational Walkie-Talkies
  Recreational Accessories
   
  Facts About Business Two-Way Radios
  Two-Way Radio Basics
  Inexpensive FRS/GMRS Walkie-Talkies
  Return On Investment
  Range and Coverage
  Business Frequencies
  Interference Eliminator Codes
   
  Business Two-Way Radio Applications
  Who is using two-way radios?
   
  FCC License Information
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  FCC Narrowbanding
   
  Repair and Warranty
  Repair and Warranty
   
  Customer Programming Software
  CLP Software
  RM-RDX Software
   
  Literature
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REPAIR & WARRANTY
REPAIR: We can repair almost any Motorola model. Rate is determined based on model number, age of model and costs of parts for this model. Please call us to find out more.

Many users compare the cost of repair to the cost of a new model.  Motorola often has national promotions that greatly reduce the next purchase cost of new models by 15% - 20%.  New models are the latest technology from Motorola, smaller and lighter weight, lower cost, the latest battery technology of Lithium Ion, more rugged and durable, and contain more features like pre-loaded business frequencies, louder and clearer audio, reduced magnetic field to greatly reduce metal shavings, easily change settings using free downloadable software.  A new purchase gives you new Motorola technology, a new battery, a new charger and a new 1 year replacement warranty. Repairing an old radio still leaves you with an old unit.  Based on all these factors, some people do not invest money in old models.  Call us and we can help you compare the numbers on repairing vs. buying a new model.

Email:
You can reach us via email 24 hours a day 7 days a week. Please direct your general questions to motorola@acsspirit.com We pride ourselves on responding to your emails in a timely and professional manner.

Phone:
You can reach us by telephone during normal business hours, Monday through Friday, 8:30am to 5:00pm Central Standard Time. 800-248-5391

 

WARRANTY: Motorola offers a 1-Year replacement warranty to the end user of the product. Eligibility for warranty replacement is determined 1 of 2 ways:

1. The date of manufacture (derived from the serial number, see example and tables below).

2. A copy of the original purchase receipt showing it was purchased less than 12 months prior.

If the radio is found to be defective under warranty, the reseller is authorized to replace the radio to the end user purchaser. If the defective unit was purchased less than 12 months from the date of return, and the date of manufacture is beyond 1-year from the date of return, a copy of the original sales receipt showing the purchase date by the end user must be supplied to ACS, Inc. with the return.

If the unit is out of warranty, the end user may return it to the Motorola Service Depot for repair.

EXAMPLE: SERIAL NUMBER 4 6 3 H K B 0 0 41

K=2009  B = JANUARY

The FIFTH position of the serial number indicates the YEAR of manufacture
YEAR CODE
YEAR OF MANUFACTURE
J 2008
K 2009
L 2010
M 2011
N 2012
P 2013

 

 

 

 

 

 

 

The SIXTH position of the serial number indicates the MONTH of manufacture
MONTH CODE
MONTH OF MANUFACTURE
A or B
JANUARY
C or D
FEBRUARY
E or F
MARCH
G or H
APRIL
J or K
MAY
L or M
JUNE
N or P
JULY
Q or R
AUGUST
S or T
SEPTEMBER
U or V
OCTOBER
W or X
NOVEMBER
Y or Z
DECEMBER

 

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