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630.325.2700 ..| 800.248.5391..

Business Walkie-Talkies

CLS1450cb
CLS1110 / CLS1410
RDU / RDV models (RDX Series)
AXU4100 / AXV5100
XU / XV models (XTN Series)
DTR410

Business Walkie-Talkie Accessories


SERVICE & WARRANTY INFORMATION
SERVICE, SUPPORT &
OUT OF WARRANTY SERVICE: 800-248-5391

Email:
You can reach us via email 24 hours a day 7 days a week. Please direct your general questions to motorola@acsspirit.com We pride ourselves on responding to your emails in a timely and professional manner.

Telephone:
You can reach us by telephone during normal business hours, Monday through Friday, 8:30am to 5:00pm Central Standard Time. 800/248-5391

 

WARRANTY: Motorola offers a 1-Year replacement warranty to the end user of the product. Eligibility for warranty replacement is determined 1 of 2 ways:

1. The date of manufacture (derived from the serial number, see below)

2. A copy of the original purchase receipt showing it was purchased less than 12 months prior.

If the radio is found to be defective under warranty, the reseller is authorized to replace the radio to the end user purchaser. If the defective unit was purchased less than 12 months from the date of return, and the date of manufacture is beyond 1-year from the date of return, a copy of the original sales receipt showing the purchase date by the end user must be supplied to ACS, Inc. with the return.

If the unit is out of warranty, the end user may return it to the Motorola Service Depot for repair.

EXAMPLE: SERIAL NUMBER 4 6 3 H A C 0 0 41

A=2000 C= FEBRUARY

The FIFTH position of the serial number indicates the YEAR of manufacture
YEAR CODE
YEAR OF MANUFACTURE
A
2000
B
2001
C
2002
D
2003
E
2004
F
2005
G
2006
H
2007
I 2008

 

 

 

 

 

 

 

 

 

 

The SIXTH position of the serial number indicates the MONTH of manufacture
MONTH CODE
MONTH OF MANUFACTURE
A or B
JANUARY
C or D
FEBRUARY
E or F
MARCH
G or H
APRIL
J or K
MAY
L or M
JUNE
N or P
JULY
Q or R
AUGUST
S or T
SEPTEMBER
U or V
OCTOBER
W or X
NOVEMBER
Y or Z
DECEMBER

 

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